PPT《Topic 7 第七讲：Leadership and Change领导技巧与转变》

Leadership is doing the right things 管理是正确地做事;

领导是做正确的事 Drucker/Bennis Management is efficiency in climbing the ladder of success;

leadership determines whether the ladder is leaning against the right wall 管理是在成功阶梯上攀登的效率;

领导则决定阶梯是否稳当地倚在墙上Stephen R. Covey Leaders vs managers领导相对于主管achieve results through others by…通过其它方法达成结果Kotter, J (2001), What leaders really do, Harvard Business Review, Vol 79, no. 11, pp85-96. Cope with and produce change 应付及制造转变 Create value 创造价值Establish direction through vision and strategy 通过愿景和策略定立方向Aligning people and getting buy-in 联合群众,取得共识 Motivating and inspiring to execute 为行动作出激发和鼓舞 Helping the organisation grow, evolve and adapt 帮助机构成长,演进,和适应Emphasising transformation 着重改革 Cope with complexity and produce consistency 应付复杂的事物制造稳定Preserve value 保留价值Planning and budgeting 规划和预算Organising and staffing 组织和人员编配Controlling and problem solving to execute 控制和解决问题Making the organisation run efficiently 令机构有效地运作Emphasising transactions 着重运行 Leaders vs managers领导相对于主管achieve results through others by…通过其它方法达成结果Kotter, J (2001), What leaders really do, Harvard Business Review, Vol 79, no. 11, pp85-96. Discussion exercise讨论研习 Think of a great leader or boss you know. What qualities do they have that makes him or her a great leader? What other qualities make for a great leader or good boss? 想出一个有份量的领导人物或你认识的上司.他们有哪些特质使他们成为杰出的领袖?要成为杰出领袖或好上司还需哪些质素? Think of a leader or boss who you would try to avoid. What qualities did this person have that made him or her someone who you would not want to work for or follow? Why was this person not effective? 想出一个你想尽量回避的领导人物或上司.他们有甚麽质素令你不想为他们工作或追随他们.此人的领导方式为何失效? Leadership and change领导技巧与转变 Education is the most powerful weapon which you can use to change the world. 教育是你可用来改变世界的最强有力的武器(Nelson Mandela)Every organization must be prepared to abandon everything it does to survive in the future. 任何机构必须作好放弃日常所做事情的准备以求在未来世界中生存(Peter Drucker) Kotter'

s rules for successful change 成功转变的规则

1 Establishing a Sense of Urgency 建立迫切感2 Creating the Guiding Coalition 创建纲?性的组织3 Developing a Vision and Strategy 发展愿景及策略4 Communicating the Change Vision 愿景转变时的沟通5 Empowering Employees for Broad-Based Action 授权员工执行广泛措施6 Generating Short-Term Wins 赚取短期回报

7 Consolidating Gains and Producing More Change 巩固得益,制造更多转变

8 Anchoring New Approaches in the Culture 让新的方法植根文化中

10 commandments of implementing change实施转变的十诫 Analyse the organisation and its need for change 分析机构和它的转变需求Create a shared vision and common direction 创造一个可分享的愿景和共同的方向Separate from the past 脱离过去 Create a sense of urgency 创造迫切感Support a strong leader 支持能力强的领导Line up political sponsorship 连结政治上的支持Craft an implementation plan 制作实施计划Develop enabling structures 发展促成架构Communicate, involve people and be honest 沟通,容入群众参与及忠诚Reinforce and institutionalise change. 加强转变和使其制度化Jick, T.D. &