PDF《博世进口家用电器产品保修指南 博世进口家用电器产品保修指...》

24 小时热线 C 原厂配件 C 全程服务 C 延保计划 联系方式 全国统一客户服务热线:4008855888 客户服务传真:025-84701672 客户服务电子

邮箱:careline.china@bshg.com 公司网站:www.bosch-home.cn

2014 年04 月02 日 博世家用电器客户服务保修卡 顾客姓名 联系电话 联系地址 购买日期 产品型号 发票号码 维修点名称 维修点电话 顾客姓名 联系电话 购买日期 发票号码 产品型号 出厂年月 维修日期 出厂序号 结算第五联 顾客姓名 联系电话 购买日期 发票号码 产品型号 出厂年月 维修日期 出厂序号 结算第四联 顾客姓名 联系电话 购买日期 发票号码 产品型号 出厂年月 维修日期 出厂序号 结算第三联 顾客姓名 联系电话 购买日期 发票号码 产品型号 出厂年月 维修日期 出厂序号 结算第二联 顾客姓名 联系电话 购买日期 发票号码 产品型号 出厂年月 维修日期 出厂序号 结算第一联 Tips C Please first look up chapter in Instruction manual troubleshooting before you ask for home service. C If service people could not find any malfunction on the appliances, consumer need to pay for related cost even if the appliances is in the warranty period. C In order to provide prompt service, our service staff needs specific information about the appliance. Please inform the following us to in detail: Exact address and telephone number.;

Failure description;

Date of purchase and receipt;

Product model (E-Nr.) and Production date (FD). You may lookup the name plate for the product model. Warranty Instruction 1. In accordance with the Consumer Protection Law of the People'

s Republic of China and the Provisions on Liability Concerning the Repair, Replacement and Return of Some Commodities, as an appliance purchased for household use this unit is protected from the date of purchase and receipt by a 1-year warranty for the complete unit and a 1-year warranty for major parts. For household appliances purchased for production and business purposes, commercial, corporate and collective use or other purposes, the warranty period for the complete unit and spare parts is

3 months from the date of receipt unless otherwise specified in the contract. The laws and regulations will take the prior when the company'

s warranty condition collides with any of them. 2. For appliances having defects that do not affect the product'

s performance or functionality and which are sold at reduced prices, the warranty period is the same, but the price-reduced part is not protected under warranty. 3. Within the warranty period, the user must furnish the valid receipt certificate, purchase invoice and warranty certificate defined by the manufacturer when requesting repairs under warranty. The warranty period starts from the date of purchase and receipt. If the receipt certificate is lost, the warranty period starts

7 days after the invoice date. If the receipt voucher and purchase invoices are both lost and valid information cannot be furnished, the warranty period starts

45 days after the date of manufacture. 4. The following cases are not covered by the free of charge repair and should be paid by the customer: C Damage caused by improper transportation, installation, operation, maintenance and storage by customer. C Damage caused by power supply on customer site less than 187V or more than 240V. C Damage caused by unauthorized repair. C Without valid purchase invoice or without relevant guarantee document. C The model number on the purchase invoice or warranty certificate does not match the model number on the product or has been altered. C Damage caused by force majeure. C Out of warranty. 5. If the appliances are used under condition of improper power supply, water supply, temperature or humidity, the damage and loss are not covered by the free of charge repair and should be paid by the customer. Because the factors mentioned above is beyond the control of manufacturer. Service Safeguards C